Canteen Supervisor
Detailed Job Description
Location: Stirling, Scotland, United Kingdom
Employment Type: Full-Time | Permanent
Department: Facility Operations
Reporting To: GM, APS Unipod Stirling Center
Compensation: £2,500 per month (Gross)
Annual Leave: 28 Calendar Days Paid Annual Leave (plus statutory entitlements where applicable)
Canteen Supervisor - APS Unipod Stirling Center
APS Unipod Global is seeking a professional, organized, and service-oriented Canteen Supervisor to oversee the daily operations of the dining hall and food service areas at APS Unipod Stirling Center. The Canteen Supervisor will be responsible for ensuring the smooth operation of the dining facility, supervising food service staff, maintaining exceptional standards of hygiene and customer service, coordinating meal service, and ensuring residents receive a pleasant dining experience every day.
Working closely with the Head Chef, the Canteen Supervisor will coordinate meal schedules, monitor food quality during service, manage dining hall operations, supervise inventory within the dining area, and ensure compliance with UK food safety regulations. The successful candidate should possess excellent leadership skills, strong customer service abilities, and a passion for delivering outstanding hospitality to an international student community.
Gender: Male / Female
Experience: 2 + Years in Industry
Education: Bachelors / Diploma
Preferred Nationality: Indian / British / Arab
Food Service Management
Coordinate with the Head Chef to ensure timely service of all meals.
Supervise food distribution and serving stations.
Ensure meals are presented attractively and served at the correct temperature.
Monitor food quality and portion consistency during service.
Ensure special dietary meals are correctly served.
Minimise delays and ensure smooth service throughout meal periods.
Monitor buffet presentation where applicable.
Team Leader and Staff Management
Supervise dining hall attendants, food service assistants, and support staff.
Allocate daily duties and work schedules.
Conduct pre-service team briefings.
Train staff in customer service, hygiene, and operational procedures.
Monitor staff performance and productivity.
Foster teamwork, professionalism, and a customer-focused culture.
Assist with staff performance evaluations and development.
Customer Service and Resident Experience
Welcome students and guests with professionalism and courtesy.
Ensure every resident enjoys a positive dining experience.
Respond promptly to dining-related enquiries and concerns.
Handle complaints and resolve service issues efficiently.
Collect resident feedback regarding food quality and dining services.
Work with the Head Chef and Community Manager to introduce improvements based on feedback.
Promote a friendly and inclusive dining environment for students from diverse cultural backgrounds.
Key Responsibilities
Dining Hall Operations
Supervise the day-to-day operations of the APS Unipod dining facility.
Ensure efficient and timely meal service during breakfast, lunch, dinner, and special events.
Coordinate the opening and closing of the dining hall.
Ensure all dining areas remain clean, organised, and welcoming.
Monitor seating arrangements and dining hall capacity.
Ensure adequate staffing during peak meal periods.
Maintain a pleasant dining atmosphere for residents and guests.
Hygiene, Health and Safety
Ensure strict compliance with UK Food Standards Agency (FSA) regulations.
Maintain high standards of cleanliness throughout the dining facility.
Ensure all staff follow food hygiene and personal hygiene standards.
Monitor sanitisation of dining tables, service counters, utensils, and equipment.
Ensure compliance with HACCP food safety procedures.
Conduct routine hygiene inspections.
Ensure safe handling of food and service equipment.
Maintain compliance with workplace health and safety regulations.
Inventory and Equipment Management
Monitor dining hall supplies, crockery, cutlery, and service equipment.
Report shortages and damaged items.
Assist in stock control and inventory management.
Ensure proper storage of dining equipment and supplies.
Support procurement planning for dining hall consumables.
Conduct regular inventory checks and maintain records.
Administrative Responsibilities
Prepare daily dining operation reports.
Maintain attendance records for food service staff.
Record meal counts and service statistics.
Monitor departmental operational supplies.
Ensure proper documentation of food safety and hygiene inspections.
Assist in developing standard operating procedures for dining services.
Essential Qualifications
Diploma or Bachelor's degree in Hospitality Management, Hotel Management, Food & Beverage Management, Catering Management, or a related field.
Minimum 2 years of experience in food service, hospitality, catering, or restaurant operations, with at least 1 year in a supervisory role.
Strong knowledge of food service operations and customer service.
Excellent leadership and organisational skills.
Strong communication and interpersonal abilities.
Good computer literacy and basic administrative skills.
Preferred Qualifications
Experience in student accommodation, hotels, universities, institutional catering, or hospitality operations.
Food Safety Level 2 or Level 3 Certification.
HACCP training.
First Aid certification is desirable.
APS Employee Benefits
Gross salary of £2,500 per month
28 calendar days of paid annual leave (inclusive of annual leave entitlement; public holiday arrangements will be administered in accordance with company policy and applicable UK law)
Workplace pension scheme in accordance with UK auto-enrolment requirements
Statutory Sick Pay (SSP), with any enhanced sick pay subject to company policy
Paid maternity, paternity, adoption, shared parental, and parental leave in line with UK statutory requirements and company policies
Employer support for professional development and training
Company laptop and mobile phone
Business travel reimbursement for approved work-related expenses
Employee Assistance Programme (where applicable)
Performance and annual salary reviews
Opportunities for career progression within APS Unipod Global's international operations
A collaborative, multicultural, and purpose-driven working environment
Core Competencies
Food & Beverage Operations
Dining Hall Management
Customer Service Excellence
Team Leadership & Supervision
Food Safety & Hygiene Compliance
Inventory & Stock Management
Event Coordination
Communication Skills
Time Management
Problem Solving
Quality Assurance
Attention to Detail
Conflict Resolution
Cultural Awareness
Professionalism
Why Join as Accounts Manager of APS Unipod Stirling Center?
At APS Unipod Stirling Center, dining is an integral part of the student experience. The Canteen Supervisor plays a key role in ensuring that every meal is served with professionalism, efficiency, and care, creating a welcoming atmosphere where students from around the world can enjoy quality food and build lasting connections. If you are a hospitality professional with a passion for food service, leadership, and customer satisfaction, this is an excellent opportunity to contribute to one of Scotland's most innovative international student accommodation communities while growing your career with APS Unipod Global.
Join us in creating homes where students thrive and futures begin.
Head Office:
© 2026. All rights reserved @apsunipod.com
Telephone +91 9538850303 Email relations@apsunipod.com
305, Third Floor, Central Wing, Thapar House, 123 Janpath Lane, Connaught Place, New Delhi 110001, India
APS Unipod Stirling Center, St John Street, Stirling FK8 1EA, Scotland, United Kingdom
Telephone +44 7576112284 Email Stirling@apsunipod.com
UK Office: