Laundry Supervisor
Detailed Job Description
Location: Stirling, Scotland, United Kingdom
Employment Type: Full-Time | Permanent
Department: Facility Operations
Reporting To: GM, APS Unipod Stirling Center
Compensation: £2,500 per month (Gross)
Annual Leave: 28 Calendar Days Paid Annual Leave (plus statutory entitlements where applicable)
Laundry Supervisor - APS Unipod Stirling Center
APS Unipod Global is seeking an organized, service-oriented, and detail-focused Laundry Supervisor to oversee the complete operations of the APS Unipod Stirling Center Laundry Facility. The Laundry Supervisor will be responsible for managing the day-to-day operation of the laundry department, ensuring efficient processing of both student laundry services and institutional laundry requirements. The role includes supervising laundry assistants, maintaining laundry equipment, ensuring quality standards, managing laundry schedules, monitoring inventory of linens and cleaning supplies, and delivering excellent customer service to residents.
The successful candidate will ensure that the laundry facility operates efficiently, hygienically, and in compliance with health and safety standards while maintaining high levels of customer satisfaction.
Gender: Male / Female
Experience: 1 + Years in Industry
Education: Bachelors / Diploma
Preferred Nationality: Indian / British / Arab
Student Laundry Services
Receive, sort, label, and track student laundry.
Ensure garments are handled carefully according to fabric care instructions.
Maintain accurate records of laundry received and returned.
Ensure timely completion of washing, drying, ironing, and folding.
Coordinate laundry collection and distribution schedules.
Address student enquiries and service requests professionally.
Resolve laundry-related concerns and complaints promptly.
APS Unipod's In-house service linens
The Laundry Supervisor will oversee the laundering and maintenance of all Centre-owned textiles, including bed sheets, pillowcases, blankets, towels, kitchen linen, dining linen, staff uniforms, curtains, mattress protectors, cleaning clothes and event linen etc.
Maintain linen circulation schedules.
Ensure adequate stock of clean linen at all times.
Monitor linen quality and replacement requirements.
Minimize linen loss and damage.
Coordinate linen distribution to various departments.
Equipment Management
Operate and supervise industrial washing machines, dryers, ironing equipment, and folding machines.
Conduct routine inspections of laundry equipment.
Report equipment faults to the Maintenance Supervisor.
Coordinate preventive maintenance schedules.
Ensure proper use of machinery to maximise operational lifespan.
Maintain equipment maintenance records.
Key Responsibilities
Laundry Operations
Supervise the daily operations of the APS Unipod Laundry Facility.
Ensure efficient processing of resident laundry, Centre-owned linen, towels, bedding, curtains, uniforms, and other institutional laundry items.
Develop daily and weekly laundry processing schedules.
Monitor turnaround times to ensure timely delivery of all laundry services.
Maintain high standards of cleanliness and organisation within the laundry facility.
Ensure laundry equipment is operated safely and efficiently.
Coordinate workload during peak occupancy periods.
Team Leadership and Supervision
Supervise Laundry Assistants and support staff.
Allocate daily work assignments.
Prepare staff duty rosters.
Train employees in laundry procedures and garment care.
Monitor productivity and service quality.
Conduct performance evaluations.
Promote teamwork, efficiency, and professionalism.
Quality Control
Inspect laundry items before and after processing.
Ensure garments and linen are cleaned to the highest standards.
Monitor stain removal procedures.
Ensure proper ironing, folding, and packaging.
Prevent damage to garments and fabrics.
Continuously improve laundry quality standards.
Sustainability & Environmental Management
Promote environmentally responsible laundry practices.
Monitor water and energy consumption.
Minimize detergent waste.
Encourage efficient use of laundry resources.
Support APS Unipod's sustainability initiatives.
Inventory and Procurement
Monitor inventory of detergents, cleaning chemicals, laundry bags, packaging materials, and other consumables.
Prepare purchase requisitions for laundry supplies.
Monitor linen inventory.
Conduct regular stock counts.
Assist in supplier evaluation.
Recommend cost-effective procurement solutions.
Minimize wastage of laundry supplies.
Customer Service
Provide professional and courteous service to resident students.
Maintain confidentiality regarding personal laundry.
Resolve service issues promptly and professionally.
Maintain accurate records of resident laundry transactions.
Gather resident feedback to improve services.
Health, Safety and Hygiene
Ensure compliance with UK health and safety regulations.
Maintain exceptional hygiene standards within the laundry facility.
Ensure proper storage and handling of detergents and chemicals in accordance with COSHH regulations.
Ensure staff use appropriate Personal Protective Equipment (PPE).
Maintain a safe and hazard-free working environment.
Conduct regular cleaning of laundry equipment and work areas.
Administrative Responsibilities
Maintain laundry service records.
Prepare daily and monthly operational reports.
Monitor departmental performance indicators.
Maintain equipment maintenance logs.
Track laundry volumes and turnaround times.
Prepare inventory and procurement reports.
Support budget monitoring for the laundry department.
Essential Qualifications
Diploma or Certificate in Hospitality Management, Laundry Operations, Housekeeping, Facilities Management, or a related field.
Minimum 3 years of experience in commercial laundry, hotel laundry, institutional laundry, or housekeeping operations, including at least 1 year in a supervisory role.
Experience operating industrial laundry equipment.
Strong organisational and leadership skills.
Excellent communication and customer service abilities.
Good understanding of garment care and fabric handling.
Preferred Qualifications
Experience in student accommodation, hotels, hospitals, or institutional facilities.
Knowledge of COSHH regulations.
Health & Safety certification.
First Aid certification.
Experience using digital laundry management systems.
APS Employee Benefits
Gross salary of £2,500 per month
28 calendar days of paid annual leave (inclusive of annual leave entitlement; public holiday arrangements will be administered in accordance with company policy and applicable UK law)
Workplace pension scheme in accordance with UK auto-enrolment requirements
Statutory Sick Pay (SSP), with any enhanced sick pay subject to company policy
Paid maternity, paternity, adoption, shared parental, and parental leave in line with UK statutory requirements and company policies
Employer support for professional development and training
Company laptop and mobile phone
Business travel reimbursement for approved work-related expenses
Employee Assistance Programme (where applicable)
Performance and annual salary reviews
Opportunities for career progression within APS Unipod Global's international operations
A collaborative, multicultural, and purpose-driven working environment
Core Competencies
Laundry Operations Management
Team Leadership & Staff Supervision
Customer Service Excellence
Linen Management
Garment Care & Fabric Knowledge
Inventory & Stock Control
Equipment Operation & Maintenance
Quality Assurance
Time Management
Problem Solving
Communication Skills
Health & Safety Compliance
COSHH Compliance
Operational Planning
Attention to Detail
Why Join as Daycare Operator at APS Unipod Stirling Center?
The Laundry Department is an essential part of the exceptional living experience offered at APS Unipod Stirling Center. As Laundry Supervisor, you will oversee a modern laundry facility that serves both our resident students and the operational needs of the Centre, ensuring that every garment, linen, and uniform is maintained to the highest standards of cleanliness and care. If you are passionate about operational excellence, customer service, and leading efficient support services, APS Unipod Global offers an exciting opportunity to build your career within one of Scotland's most innovative international student accommodation communities.
Join us in creating homes where students thrive and futures begin.
Head Office:
© 2026. All rights reserved @apsunipod.com
Telephone +91 9538850303 Email relations@apsunipod.com
305, Third Floor, Central Wing, Thapar House, 123 Janpath Lane, Connaught Place, New Delhi 110001, India
APS Unipod Stirling Center, St John Street, Stirling FK8 1EA, Scotland, United Kingdom
Telephone +44 7576112284 Email Stirling@apsunipod.com
UK Office: